On the edge of the Black Forest, and in the last few meters where the Rhine Valley and Alb Valley meet, is the American Warehouse. Large and in charge!
And since 1994, it has been there, first it was the Home of Speed – the first brand from DAKOTA – and then came the GRANDPRIX ORIGINALS brand. From the its first day of existence, Manager Oliver Waldi and his American Warehouse team have followed a promise painted on an old wooden sign:
(„ALWAYS OFFERS BEST SERVICE!“)
And with this motto in mind, the service team acts to come up with the fastest and best solution for its customers. Here is where online orders are directly received, processed and sent, as well as where returns and complaints are dealt with. The hotline, +49 7243-33560, is also here, (Monday until Thursday from 8:30 – 5:30 pm and Fridays from 8:30 - 2:30 pm).
Mailing address: American Warehouse, Pforzheimerstr.94, 76275 Ettlingen, Germany
For over twenty years, service hasn’t been the only focus of the American Warehouse, it has also been the center for incoming and outgoing goods as well as the administration, showroom, warehouse and fair workshop for GRANDPRIX ORIGINALS. The furnishing and technologies used for the stores and fairs is for the most-part done in-house – something almost unheard of in the age we live in today, with its trend toward diversification and outsourcing. This old-school, do-it-all approach is likely, however, the reason why it can offer such a high level of quality and service.